Welcome!

By using our website and services, you agree to these Terms and Conditions. Please read them carefully.

1. Administrator Information

Administrator: "ZEN VENTURES" Ltd.

Registered address: Veliko Tarnovo St. 37, floor 1, apt. 8, Sofia, Bulgaria

Contact email: hello@dogeboutique.com

2. Services and Products

"ZEN VENTURES" Ltd. offers clothing, accessories, and gifts for pets through our online platform. Customers can browse, select, and order products directly from the website.

3. Orders

Orders are placed online via the website. After completing your order, you will receive a confirmation email with all the details.

4. Payment

We securely process payments through the Stripe system, which accepts debit and credit cards. Your order will be fulfilled after successful payment.

5. Delivery

We offer delivery via the courier companies "Econt" and "Speedy." Delivery takes between 1 to 5 business days, depending on the location. Deliveries are made on business days.

6. Returns and Exchanges

If the product does not meet your expectations, you can return or exchange it within 14 days of receipt. The product must be in its original packaging and in suitable condition. For assistance, contact us at hello@dogeboutique.com.

7. Personal Data

Your privacy is important to us. Your personal data will only be used for order processing and delivery. See more in our Privacy Policy.

8. Limitation of Liability

Santa's Little Helper is not responsible for delays or issues caused by extraordinary circumstances beyond our control (force majeure).

9. Changes to the Terms

"ZEN VENTURES" Ltd. reserves the right to modify these Terms and Conditions at any time. Changes will be announced on this page.

10. Contact

If you have any questions regarding these Terms and Conditions, please contact us at hello@dogeboutique.com.